Tiffin Service Center (RV RAMPAGE THAT CHANGED POLICY)


Phil: Welcome to the tow I’m Phil. Stacy: And I’m Stacy. Phil: And we’re You, Me & the RV. Stacy: And in this video we are heading from
Pennsylvania to Red Bay, Alabama to have some repairs done on our 33AA. Phil: Yep. Stacy: And fill you in about what happened
with this. I know that looks pretty crazy, right? Phil: Yeah, that was crazy. Stacy: So if you think that is crazy, which
happened at Red Bay at the service center, type crazy in the comments below. Phil: All caps. Stacy: Yes, for sure. We are also going to talk about what it costs
us at Red Bay, so stick around so you are not going to want to miss a second. Phil: That’s right. Stacy: All right, roll intro. Phil: We’ve been in our friend’s driveway
now for about 31 hours. We’ve been on our own power. Not charging, no alternator, no generator
and I am down to 34% after 31 hours. Now we’re not using any power inside except
the residual draws from the TVs that are plugged in and any other small electronics and our
residential fridge. So Battle Born has definitely extended our
life, our power supply life off-grid. I’m pretty happy with that. I’m going to go in now and I’m going to start
up the generator and charge them back up, but with my old lead acid batteries, would
not have come close to that. I can tell you that. Phil: We’ve been driveway surfing for about
a week at our friend’s house and to keep the batteries charged, somewhat charged on a trickle,
I ran an extension cord from Ruby into their garage. And how I did that was, I ran Mike’s 50 amp
cord. I stretched it out all the way and then I
use my 30 amp Dogbone to power it down and then I used my a 110 adapter to it. And then I plugged in my extension cord, which
is a 15 amp 12 gauge extension cord heavy duty. I went with this one specifically because
it was the shortest one in that gauge and that amperage that I could use for my trickle
charge. Once I got it all plugged in, or actually
let me back up, before I got it all plugged in, I went inside to my Magnum controller
and I dialed down my shore power to 10 amps. Phil: So I go to my shore button and you’ll
see on here shore max is 10 amps. So I dialed it down and all I have to do to
do that is change or rotate the dial here to select my amperage, my shore max, which
was 10 amps. I didn’t want to overload the circuit, that’s
why I went with that. This is a 15 amp cord pulling from a 20 amp
breaker. You with me? So, we’ve been able to charge the batteries
without running the generator in their garage, or in their driveway. So it’s worked for us pretty well. Stacy: We are on the road again, finally on
the move after sitting for a whole week at Hershey. The Hershey show was really cool. We had a great time. Phil: Yeah, we did not expect the number of
people that showed up to meet us and greet us at the GasStop booth. But we absolutely had a great time. I could’ve talked forever, but-
Stacy: Well Phil can always talk forever. Phil: But you know when you get to talk in
RVs and anything RV specific, I’m all in, so you’ve got my attention. And it was just great meeting the folks and
putting names to faces for those that comment. So it was a really, really great show for
us. Stacy: Yeah. So again, thank you everyone who took time
to stop by and say hi. It was hot out there and some of you guys
waited a little bit to chat with us and we so appreciate it. You guys are the best. Phil: Yeah, absolutely. And this is the reason why we’re doing this. I mean we just love what we’re doing and we
hope that we can share that with you. Stacy: We are hauling it to Red Bay, Alabama
in case you’ve missed it a couple of videos ago we talked about a leak we have in our
kitchen sink drain. We’re headed there now for the repair. Phil: Yeah. Ruby needs a little TLC, so we’re going to
take this opportunity to not only adjust the drain issue, but a couple of other little
things that while we’re there we’ll have- Stacy: Minor stuff. Phil: Yeah, we’ll have the pros take a peek
at. Stacy: Yeah, so this is going to be a three
day haul to Red Bay, so of course we’ll take you along, show you where we’re staying overnight. Stacy: We’ve made it to our first stop on
our trip to Red Bay and we are at a casino and as you can see, we parked right under
a big old light for safety. Phil: Yeah. We’re far enough away that we’re not impeding
traffic or parking spots, but we also like to have us a nice light so that people can
see us from the casino. Stacy: And we’re going to go in and maybe
catch a Saturday football game and maybe have a beer and just chill for the rest of the
night. Phil: And some grub. I’m starving. Stacy: He’s always starving. Phil: We only pulled out one slide last night
while we were staying here at the casino. Just to be considerate of other cars around
us, even though we didn’t disconnect the Jeep. I’m going to go through and I’m going to check
all the connections. We’re still going to do our light checks and
our wheel checks and make sure everything’s working right. All in all, very good stop. But we’ve got about 10 more hours until we
get to Red Bay, so we’re going to try to knock a good chunk of that out today. Probably six, seven hours. We’ll pace ourselves. Stacy: So tonight we’re stopping at a Cracker
Barrel. It is our first time staying overnight at
a Cracker Barrel. The Walmart had signs posted and a bunch of
write-ups and all saying overnight parking is not allowed. So it’s also not a 24 hour Walmart. So I don’t know if there’s an ordinance or
what. So we decided to come on over here to Cracker
barrel and we’re going to give it a try for the night and plus we’ll get a great breakfast
in the morning as we send off. We made it just across the Tennessee line
so we don’t really have that much further to drive before we get to Red Bay, Alabama. Stacy: So I guess Giz is enjoying his little
moment outside here. So I don’t know if you can hear it or not,
but we definitely have the generator running and the AC is on. When we parked it was 95 inside the rig, so
definitely time to cool it off. We have to charge our batteries anyway, so
we are going to be charging them with the AC on. So not only us poor little Gizzy can get all
cooled off. I think we’re ready to roll. Phil: We are. We are bright eyed and bushy tailed and got
a full belly at a Cracker Barrel breakfast. Stacy: That’s right. And we have three and a half hours until we
are in Red Bay. Of course I don’t have a reservation anywhere
and we’ve been told on the Facebook page that all of the RV parks are full. So we’ll see where we end up. Phil: As one guy said, people are driving
around looking for a spot to drop anchor. Good Navy term. You ready to go? All right, we’re going. Stacy: If you’re planning a trip to Red Bay
like we had to do, there are some changes here that you should probably be aware of. First of all, the video that we did a year
ago is all true except for one thing. Phil: You can no longer park here if you are
outside of your one year warranty. Man, as you can see behind us there’s fence
poles and empty sites. This first row has gone. It can’t be used. Stacy: Nope. And in case you’re wondering, the reason for
all these changes, the reason why they aren’t letting anybody stay here is because there
was an accident a few months ago. I say accident, but to me it’s not really
an accident. Phil: I don’t think that was an accident. Stacy: All right! Stop. Stop. Stop. Hold on, hold on. We have the real scoop from a Tiffin employee. Phil: This couple, they were at Red Bay a
few weeks prior, getting some work done and they had some other issues. So they came right back. Well, they thought that because they had already
been there for the same issues, that they should already be in a bay, and the-
Stacy: And in the front of the line. Phil: you’re right. And the wife of the couple decided she was
tired of waiting. She was going to put her RV in the bay so
it was ready for them when they came in the next morning. Can you believe that? Stacy: Only there was something already in
the bay. Phil: Yeah. So, and she was under the influence of something. So she jumped in her RV awning out, still
plugged in, put it in drive and flipped it around and punched it right into a bay. When she did that, her awning looked like
it was a javelin spear into the side of bay 14 I believe. And what she didn’t know on the other side
of the bay door was there was a brand new Phaeton being serviced so that it could be
delivered the next morning to its new owners. Stacy: So did you picture that? The service bay door was actually closed. Phil: Right. Stacy: She plowed through it and then slammed
into the back of another rig. Phil: Well she plowed through it, hit the
Phaeton and hit it so hard the transmission fell out of the Phaeton. I just can’t even imagine. Stacy: That’s so crazy. So if you think that is as crazy as we do,
type the word wow down below in the comments. Phil: All caps of course, because that was
wild for sure. Stacy: That is nuts. And she was drunk and she was arrested along
with her husband. Of course, after she was cut out of her rig
because they couldn’t get her out. Phil: Well when the first responders showed
up, she was basically pinned in the driver’s seat, kind of in and out of consciousness,
foot on the gas. And the tires were just spinning. So there was, I mean, if you can imagine smoking
the tires and this happened- Stacy: Of an RV.
Phil: Yeah. Stacy: Of an RV.
Phil: Yeah, you don’t see that too often. So the whole situation was just crazy to begin
with. I mean, it’s from the, you can’t make this
up file. But because of that they had to make some
changes. Stacy: And if you would like to see the news
report from the local newspaper about this lady being arrested and her charges I have
it linked in our blog posts, so hit the adjoining blog post down below and that’ll have the
links for that as well. Phil: Wow. It was all we kept saying. Phil: So changes had to be made and unfortunately
we, the Tiffin owner, are having to adjust accordingly. It’s not a showstopper. Stacy: But it’s not horrible. No. No It’s not a showstopper. We just ended up at an RV park about five
to six miles away from here. Still paying the same $25 a night that we
would be paying like we did here last year. Stacy: For full hookups, it’s not glamorous. We’re going to show you all the parks that
they’re recommending in the local area, show you what the prices are so you can choose. But as far as everything else it’s still the
same. Norris came out to our rig yesterday just
like when we were here staying in the Camp Red Bay, so nothing else has changed. Your customer service is still going to be
outstanding. Stacy: This first camp ground is Convenient
Camping and it is 25 bucks a night. Full hookups and it is literally across the
street from Tiffin. I am looking at the Allegro Club right now
so it’s pretty convenient to Tiffin. They don’t have that many sites, but right
next door is, I think it’s First Class RV Park and it also is full hookups. Most of these little camp grounds are self
pay so that they trust you’re actually going to drop your payment into the little mailbox. So at the end of your stay, whether you’ve
been there for three nights or a week, you just drop in either a check or cash into the
mailbox in an envelope and that’s how you pay. This RV park is Red Bay Self Service RV Park,
which again is just down the street from Red Bay. So again, gravel lot full hookups, 25 bucks
a night. If you want a different option other than
just the parking lots, well there is a shiny spanking brand new RV park that you are able
to come to now. Phil: Yeah. And it’s spanking new name is called Red Bay
Acres. Stacy: Yeah. And it is actually an RV park and not a gravel
lot. So they are going to offer a lot more for
you. They have paid sites are what? 60 feet. Your picnic table. They have a lake. They’re building a restaurant. They have a general store. Phil: Yep. They have pickleball. They have a dog area. Full hookups, 30, 50, 110. They’re going to have cable and they’re going
to have wifi in the park. Stacy: Yes. They said they’re going to have repeaters
or towers or whatever you want to call it, about every fourth or fifth site. So they are planning to have some serious
wifi power happening here, so if you’re working it might be a good option for you. Phil: Yeah. So it’s wide open. There’s no trees to block any satellite interference. Stacy: Which was apparently intentional by
the owner, because he likes his satellite just like Phil does. Phil: Yes, we did meet the owner and he is
an RVer, so he knows what RVers look for and like when they’re in a campground. You can tell by the way this is laid out,
it’s a horseshoe shaped park and I think this is a great option to what’s going on currently
at the Tiffin service center. Stacy: And that is if you want to pay the
extra money while you’re here. Of course all this new fancy pretty grass
comes with a cost. So right now they’re charging about 37 bucks
a night because the wifi is not up yet. Literally they just opened on Monday. Their regular price is going to be 49.99 and
then if you want an upgraded site, which is going to be a little bit bigger and have your
own fire pit, that one’s going to be 59 a night. Phil: 59 and it comes with a 12 by 12 patio
area. Stacy: Yeah. So a larger patio. Yeah. So the restaurant, as I said, is due to open
in October and they’re going to name all their food after a Tiffin rig. So you know you can go in and see if you have
a Zephyr, you can get the Zephyr burger, which is the biggest burger there. Phil: I think it’s a pound or half pound burger. Yeah. Stacy: Yeah. So that’s going to be really cute. Phil: Our Red is going to be the chili burger. Stacy: Yes. So they will be serving breakfast and lunch
and of course the restaurant will be open to anyone, not just those here at the campground. Phil: Yeah. So this is a pretty nice option compared to
what else is laid out around Red Bay and in Belmont, Mississippi. Stacy: And of course I’m going to include
links to all of the RV parks in the area including ones we did not show you with links and prices
and phone numbers on our blog. Phil: We’re here at the Tiffin store and I
picked up some extra AC filters so that I can take out the old ones, wash them and let
them dry and just put the new ones in, and then I’ll just rotate them. So good find here at the Tiffin store. Phil: The guys here in the shop in Red Bay
have taken off part of the panel here on the wet bay side and they can see the connection
into the gray tank for the kitchen sink drain. What they’re going do, the plan is right now,
they’re going to cut part of it off right above where it goes into the gray tank. Cut it off at the sink, pull it out and run
a whole new line and then couple it right here above the gray tank. We’ll see how easy it’s going to be, to cut
it, pull it, the hose back through. That should be fairly easy, but getting the
hose back in and reconnected. Phil: They’ve already cut the pipe on the
wet bay side, the drain line, and now the plan is to pull it out through, back out through
the trough and through. I think they’re going to pull it this way,
and try to pull it out from the inside. Either way they’re going to pull it out. So they’ve got to cut it from inside. They’ve already cut the other side and then
they’re going to measure a new pipe, one whole solid piece, and then they’ve got to fish
it back through and reconnect it. So we’ll see. That’s the plan. So right now I’ve got to clean out the bay
so they can get in kind of in the middle and help feed the hose or the drain to the gray
tank connection. Josh: There’s the break. Scotty: Oh wow. Phil: It was split on both sides. Josh: and pull it. Go ahead and push Scotty. Phil: They pulled out our furnace so they
could get a better grasp and look at the drain line coming in from the slide truck below. So this is the backside of the cabinets, the
area you’re seeing here. A new drain line is run and connected to the
gray tank. It’s back through the trough and now all they’ve
got to do is just attach it to the back of the kitchen sink. This bad boy should be good to go. Phil: We are done. These two miracle workers here have fixed
Ruby. Fixed her drain. Fixed the slide glide So, Scotty and Josh are miracle workers. Josh: Thank you. Scotty: Thank you. Phil: So they knocked out everything and then
some, and have a little training on my part so I can hopefully fix some of these things
down the road. So that was good. Stacy: Yeah. Phil: So we appreciate it guys. Josh: Yeah, no problem. Stacy: And one of the guys has a son wants
to be on YouTube, so. Scotty: Hudson, this will be you some day
buddy. Phil: There you go, your dad’s 15 seconds
of fame right here buddy. Stacy: So here’s the moment you guys have
all been waiting for. Of course we saved it to the end and that
was what did all this work cost us? Phil: Yeah. So the, the main issue that we needed to get
fixed was the kitchen sink, drain leak. And it turned out to be the bulk of our total
cost at Tiffin. So the two technicians that were troubleshooting
and running new hose and fixing the problem, the labor alone on that was $190, okay. Which is not bad. Our whole bill was $340. So 190 was labor for the sink drain. And the part, the 20 feet of hose that they
replaced was $33. Okay? I mean you can’t beat the price and the customer
service at Tiffin. The other issue that we had was I had a slide
glide that had broken off and I found it while doing my routine maintenance-
Stacy: Or annual maintenance. Phil: Or annual maintenance, that’s right. And if you haven’t seen that, we’ll link that
video above to show how I found it and what exactly I’m talking about when I say a slide
glide. And for the fix for that was $33 as well,
for the part. And luckily it was four bolts that remove
the two slide glides and then they slid a whole new plate in there with the plastic
glides on there. So again, not that expensive. They charged us $19 in labor for that, because
of how easy it was to replace that. So a couple of other things that I had replaced
or repaired was a running light on the, or a running reflector on the outside of the
RV. It was cracked. They replaced it. That was I think $8. Can’t beat that. Another thing that I had repaired was a front
end cap running light, which I just bought the part and replaced it myself. It was that easy to do and that was, oh I’m
sorry, that was $8. The reflector light that I had changed was
$3.92. Stacy: Yeah. Phil: So again-
Stacy: So really, really worth every penny. If you’ve had some repair work done in the
past to your RV, no matter what kind of RV it is or where you had it done, if you could
post some of that down below in our comments, it will really help people researching, trying
to decide what RV is best for them based on maintenance costs. So if you choose to do that, you don’t even
have to write sentences. Just put your rig, what rig you have, how
much it costs, what was repaired and if you went to the manufacturer or if you went to
another service provider, that would be so helpful for everyone. Phil: Yeah, that’s a good call. Stacy: Thanks for hanging out with us today. Make sure you hit that subscribe button. Phil: Give us a thumbs up and hit the notification
bell. Stacy: And we will roll the bloopers. Phil: Give me the side eye. Stacy: I am. You ready? Phil: That was your part. Stacy: I forgot what I was saying. Dang it. Phil: Damn. Stacy: All right. Hang on one more time. Phil: Well say it. Stacy: It got stuck. Phil: Don’t try it. Just say it. Phil: All right, so we’re here at the Tiffin
store and … All right. Stacy: He was heading. Blah. Wait. So we’re going to take … Blah. All right, hold on. Stacy: It’s called-
Phil: Red Bay Acres. Stacy: Let’s do it again. Phil: Sorry. Yeah. Phil: Not a buffet. Give us a thumb, thumbs up. I went. Stacy: Shoot me. Speaker 5: (singing)

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