Salesforce Service Cloud Overview Demo

Salesforce Service Cloud Overview Demo


Happy Customers. Let’s keep them that way. On second thought, let’s make
them happier with Service Cloud. Let’s personally connect with each
customer, how they want, the second they need, on the world’s number one
intelligent customer service platform. An advanced AI powered platform,
that better empowers managers, to better empower agents,
to better connect with customers, anytime, anywhere, through any device. Finding solutions faster, even before
the customer knows there’s an issue. Using the advanced algorithm of
productivity plus efficiency times infinity. Where the solution equals more, more
productive agents, more efficient cost, more satisfied customers. A platform that unlocks legacy customer
data, aligning service, sales, and marketing with a 360-degree
view of each customer. So everyone is in the know, knowing more about the customer than
the customer may actually know. Which for
customer success is good to know. A platform that scales with you,
providing customers with a consistent, convenient, omnichannel
experience across every channel. Social, web, text, email, calls,
products, self-service portals and communities, that new,
new thing we’re told is to hot right now.>>So hot right now.>>Because like your customers,
you’re able to quickly adapt to change, keeping your business agile to
your customer service needs. Plus, it connects your
entire mobile workforce, so field agents are in the loop even
when they’re driving the loop. You can also integrate with any backend
system and customize any service process with low code tools like Lightning and
Process Builder. And you can quickly plugin thousands
of trusted free-build service apps on the Salesforce App Exchange. All while receiving the latest tools and innovations three times a year built on
the trusted and secure Salesforce platform to help keep your agents and
customers happier at every step. Visit Trailhead to get started and learn how to keep customers
happier with Service Cloud. Blaze your trail with Salesforce.

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